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"Really disappointing to see the given room was in no way on a par with the photos on Expedia of a crisp modern room. The room given was dated, with cracked amenities which needed replacing. Ditto the gym equipment. Staff lovely though location good. Just doesn’t match what was promised and paid for. "

"Breakfast was very good with goid choice and excellent service. We ate in the restaurant which was also great and the bar was goid"

"Our stay at the New Inn Hotel was a last minute booking due to our travel plans going awry. We searched hotels.com and a few options in the area we wanted to stay came back. I’ll be honest and say the price was the deciding factor for us as we didn’t want to spend too much, so given the comparably low price, our expectations of the New Inn were not high"

"Great location, amazing staff, tasty breakfast "

"We have just returned from a three night stay in this cottage in Grassington. The location is ideal and all pubs, cafes and shops are within walking distance. There are some lovely walks nearby, the area is one of outstanding natural beauty and the cottage has private parking. It should be noted that the filming of All Creatures Great and Small does disrupt the flow of people and traffic in the village but this happens just twice a year. The cottage itself is nicely presented but there is not so much as a pint of milk to be had on arrival! Both the central heating, which is efficient and well documented, and the log burner, brickettes kindly provided,  do nothing to counteract the draft caused by a lounge door which cannot be closed. And talking of doors, the downstairs loo door cannot be secured... disappointingly, these matters have been raised by guests several times over the years and have not been addressed. The outside space had not been prepared for our stay which was unfortunate as the weather was surprisingly good. Be aware that you will be asked to strip all beds and empty bins before you leave, something we have never encountered in our many years of cottage holidays. The owner is a good communicator and responds quickly to requests, however she does not take constructive criticism kindly... whatever happened to the old adage 'customer is always right'?? "

"Excellent room with fabulous views. Lovely spa facility."

"Everything was perfect!"

"Excellent stay great location staff very attentive, particular mention to Sean. "

"A lovely room, clean and comfortable. We have stayed here before and will be back again, as we love Grassington!"